Being a sensible shopper is a great way to make sure you don’t run into financial difficulties and start wishing you had a Cash Genie to help you out of a difficult situation.  There is nothing quite as frustrating as spending a large amount of money on something and then realising that it is not quite right, or you didn’t need in the first place.  Knowing your consumer rights can help make sure you don’t lose money by keeping hold of purchases you no longer need.  Arming yourself with the knowledge about how returns policies work is an easy way to save money.

If you end up with a purchase that you don’t want or need, make sure you take it back as quickly as possible.  If you return it within four weeks you can usually get a full refund as you aren’t seen as having ‘accepted’ the goods.  After that period, you can probably only really expect exchange, repair or part refund.  If six months have passed, in order to return goods you will need to prove that the goods were faulty when you bought them.

Unfortunately, if an item is the wrong size, you do not actually have the legal right to return it.  Many shops will allow you to exchange an item if this is the case, but they have no obligation to do so, unless they have a published returns policy that allows returns in these situations, as that would make it a contractual condition of sale that must be obeyed.  In addition, only the person ho has paid has a right to return faulty goods.  This right can actually be transferred if the person who makes the purchase writes on the receipt that the item is a gift.

Buying items online can be confusing in terms of knowing one’s rights. You actually have more rights when you buy things online due to distance selling regulations.  This gives a legal right to send most goods back within a week, for a full refund, even if there is no fault.  Online sales sites can therefore become a useful cash genie when you make an unwanted purchase.

Many of us have been in the situation when we return from a shopping spree with many heavy bags and severely lighter pockets, and it can be comforting for the over-zealous shopper to know that one does not need a Cash Genie to get them out of this situation.  If you do need to return items, knowing your legal position should mean that you get any refunds you do need without any hassle.

Please visit http://www.cashgenieblog.co.uk/ for further information about this topic.

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